Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit Olivia-co.com (the “Site”) or make a purchase.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: COOKIES
Here is a list of the cookies we use. We’ve listed them here so that you can choose whether to allow them or not.
_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on the visitor’s location) the next day. Tracks the number of visits to a store by a single customer.
cart, a unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, a unique session identifier.
storefront_digest, a unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.

Log Files track activity on the Site and collect data such as your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
Invisible Pixels, Tags, and Pixels are electronic files that record information about how you browse the Site.

[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES YOU USE]]
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER ACCEPTED PAYMENT METHODS, IF APPLICABLE]]), email address, and phone number. These automatically collected information are referred to as “Order Information”. [[INSERT ANY OTHER INFORMATION YOU COLLECT, IF APPLICABLE: OFFLINE DATA, PURCHASED MARKETING LISTS]]

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

In general, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you;
• Assess potential fraud or risk; and
• When in line with the preferences you’ve shared with us, provide you with information or advertising relating to our products or services. [[INSERT OTHER USES OF ORDER INFORMATION]]

We use the Device Information (specifically your IP address) we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our marketing and advertising campaigns). [[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING ADVERTISING AND RETARGETING]]

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to power our online store – to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Lastly, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU USE RETARGETING MARKETING OR TARGETED ADVERTISING]]

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to serve you targeted advertisements or marketing messages that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising here:
[[ INCLUDE OPT-OUT LINKS FOR THE SERVICES YOU USE. SOME COMMON LINKS: FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads ]]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/?c=3&lang=en.

DO NOT TRACK

Please note that we do not alter our Site’s data collection practices or use when we detect a “Do Not Track” signal from your browser.

[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE IN EUROPE OR HAVE EUROPEAN CLIENTS]]

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information provided below. Additionally, if you are a European resident, please note that we process your information in order to fulfill our contractual obligations to you (for example, if you place an order through the Site) or to pursue our legitimate business interests, as outlined above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain the Order Information in our records unless and until you ask us to delete it.

[[INSERT THE FOLLOWING PARAGRAPH IF THERE IS A MINIMUM AGE REQUIREMENT]]

MINORS

The Site is not intended for individuals under the age of [[INSERT AGE]].

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at oliviaandco@zohomail.eu